Customer Satisfaction Questionnaire

Customer^*

Order

Representative

Project manager

Questions are scored from 1 to 5 so, that 1 is the lowest mark and 5 is the highest.

1. Customer Application response time

2. Contract terms compliance

3. Timely provision of information

4. Quality of completed work

5. Accuracy of provided documentation (if necessary)

6. Quality of Customer service

What could be done better to meet your expectations?